Digital Product Refund Policy

Effective date: 09/08/2026

Our products are digital and are made available shortly after payment. Because digital files cannot be physically returned, purchases are generally final once download access has been provided or a download has started, except where applicable law requires otherwise.

When we will help

Contact us within 14 days of purchase if:

• you were charged more than once for the same order;
• the files are corrupted or cannot be opened after reasonable troubleshooting;
• you did not receive access because of a technical delivery problem;
• the delivered product is materially different from its description.

We may first attempt to restore access, resend the files, or provide a working replacement. If the problem cannot be corrected, we will review an appropriate refund.

Change of mind

We generally do not issue refunds for change of mind, failure to read the product description, lack of software required to open standard PDF, ZIP, CSV, XLSX, or HTML files, or dissatisfaction with business results.

Statutory rights

Nothing in this policy limits rights that cannot legally be excluded in your country or region. Consumers in some jurisdictions may have specific rights regarding digital content and consent to immediate delivery.

Requesting assistance

Email supplylab.support@gmail.com with your order number, purchase email, and a description or screenshot of the issue.